Indonesian Police and Digital Ministry Agree to Accelerate Action on Online Crime
Indonesia's police chief and digital affairs minister agreed on October 27, 2026, to step up cooperation against online crime, combining prevention and law enforcement with efforts to strengthen digital literacy and respond faster to scams and hoaxes.
Putting the April agreement into practice
National Police Chief General Suyudi Ario Seto met with Minister of Communication and Digital Affairs Meutya Hafid at National Police Headquarters (Mabes Polri) in Jakarta. The meeting focused on accelerating an agreement their institutions signed in April 2026, according to Kompas.
Under that memorandum of understanding, the National Police (Polri) and the Ministry of Communication and Digital Affairs (Kemkomdigi) plan to unify their reporting systems to speed up the handling of digital crimes.
Official ministry information cited by Kompas says the agreement also calls for simpler complaint systems and services, public education, protection of the National Data Center (PDN), and a joint response mechanism for cybercrimes.
Digital literacy falls despite broader gains
The officials' commitment to digital literacy comes alongside mixed results in the ministry's Indonesian Digital Society Index (IMDI). The overall score reached 44.53 in 2025, up 1.19 points from 43.34 in 2024. Yet the digital literacy pillar dropped 8.97 points to 49.28, lagging behind the broader improvement in digital competence.
Fraud complaints and cyberattack figures
About 66 percent of Indonesians have experienced digital fraud, Kemkomdigi said, citing 2025 data from the Global Anti-Scam Alliance (GASA). Separately, Indonesia Anti-Scam Centre (IASC) figures cited by the ministry put public losses at about Rp9.1 trillion across more than 411,000 complaints between November 2024 and December 2025.
The ministry handled 141,110 online-fraud content cases over the 2016-2026 period, most involving Meta platforms. In a separate set of bank-account and e-wallet complaints filed from January 1 through September 17, 2026, online buying and selling was the most frequently reported scam category, accounting for about 35,000 complaints. WhatsApp appeared more often than any other platform in those reports.
Figures from Indonesia's National Cyber and Crypto Agency (BSSN) cover a broader range of threats. It logged 5.5 billion cyberattacks in 2025, an increase of 714 percent over the annual average for 2020-2024. Another 1.52 billion were recorded from January 1 through April 15, 2026. The attacks included attempts to steal personal data, online fraud, and unauthorized access to systems; not all resulted in data breaches.
Protecting internet infrastructure
Hafid also brought up crimes affecting digital infrastructure. She cited public complaints about disrupted internet access, including incidents in which cables were cut for resale.
She praised police enforcement against the theft of base transceiver station (BTS) towers in several regions.